Analysis

PCAP Analyzer

Upload a packet capture and get automated VoIP quality analysis with RTP stream extraction and SIP dialog mapping.

Open PCAP Analyzer

Free account required

What you get

pcap & pcapng Support

Upload captures from any tool -- Wireshark, tcpdump, tshark, or any other packet capture utility that exports standard formats.

RTP Stream Extraction

Automatically identifies and extracts individual RTP streams. Calculates jitter, packet loss, and sequence gaps per stream.

SIP Dialog Mapping

Maps SIP INVITE/BYE sequences to their associated RTP streams. See the full lifecycle of each call in one view.

Quality Metrics

Per-stream MOS estimates, R-factor calculations, burst/gap loss analysis, and codec detection. Industry-standard metrics.

Root Cause Analysis

Identifies common VoIP issues: one-way audio, codec mismatches, NAT traversal failures, overbuffering, and overbilling.

Exportable Reports

Download results as structured data for further analysis or as formatted reports for client-facing documentation.

Who it's for

VoIP Support Teams

When a customer reports call quality issues, ask them to capture traffic and upload it here. Get a structured breakdown of exactly what went wrong without opening Wireshark yourself.

Network Engineers

Analyze packet captures from remote sites without installing analysis tools locally. Identify RTP stream issues, codec mismatches, and NAT traversal failures from a browser.

MSPs Managing Multi-Vendor Environments

When the ISP blames the provider and the provider blames the ISP, packet captures are the tiebreaker. Upload the capture and get objective metrics both sides can reference.

Frequently asked questions

What file formats are supported?+

Standard pcap and pcapng files. These are the formats produced by Wireshark, tcpdump, tshark, and most other packet capture tools.

Is my capture data sent to your servers?+

Yes. Analysis runs as a background job on our servers, so your capture is uploaded when you submit it. It stays in the processing queue until the job is cleared automatically -- 24 hours after it completes, or 7 days if it failed -- and is then permanently deleted. The results (metrics, timelines, and the report) are saved to your account so you can revisit them, but the capture file itself is not kept beyond that window. Captures can contain call audio and caller identities, so upload only files you are authorized to share. See our privacy policy for full detail.

How large a capture file can I analyze?+

The analyzer works well with captures up to around 100MB. Larger files may cause the browser tab to use significant memory. For very large captures, filter the pcap to the relevant time window before uploading.

What metrics does the analyzer calculate?+

Per-stream jitter, packet loss, sequence gaps, MOS estimates, R-factor scores, burst/gap loss ratios, and codec identification. SIP dialog mapping shows the signaling lifecycle for each call.

Can I analyze non-VoIP traffic?+

The analyzer is purpose-built for VoIP. It looks for SIP signaling and RTP media streams. Non-VoIP packets in the capture are ignored.

Related reading

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