Partner Program
Arm your techs with evidence, not arguments
Independent voice diagnostics for everyone who delivers, carries, or supports voice: service providers, MSPs, and ISPs, from a five-seat office to a distributed workforce.
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Why voice problems turn into blame games
Every call crosses at least three networks: the site's LAN, the access circuit, and the voice platform. Each party can see its own segment and nothing else, so when quality degrades, nobody in the chain can measure the whole path. The provider blames the network, the network blames the provider, and the customer sits in the middle with browsing that works, streaming that works, and calls that sound terrible.
That is true for a five-seat office and for a multi-site rollout with a remote workforce. Only the stakes change: escalating tickets, support hours nobody budgeted, deployments that stall on a marginal circuit no one found in time, and vendor relationships that sour over problems that were never theirs to fix.
We give every party in that chain the same independent measurement, run from where the calls actually happen. Qualify a site before you deploy, isolate a fault in minutes instead of a ticket thread, and settle the question with evidence a year in when a problem suddenly appears.
What a partnership actually does
For Voice Service Providers
A hosted platform can see its own traffic and nothing else. When quality drops at a customer site, the data you need lives on a network you will never touch.
Visibility past your own edge
Send the customer a test link and get real media-path metrics from their desk: MOS, loss, jitter, latency. No agent rollout, no site visit, no waiting on their IT.
Stop burning time on hosting-side changes
Region moves and PBX tweaks are expensive guesses when the fault sits at the site. Evidence up front tells you which side of the path is actually worth working on.
Settle disputes with data
When the customer's IT points at your platform, you answer with independent numbers instead of assurances. Both sides get a concrete next step.
For MSPs & IT Providers
The small accounts are the hard ones: no IT staff on the other end, a combative incumbent vendor, and a customer who only knows the calls sound bad.
Prove where the problem is
An independent test run from the customer's own desk, with MOS, loss, jitter, and latency that no support script can wave away. When the third-party IT guy starts pointing fingers, you answer with numbers instead of a fourth escalating ticket.
Qualify before you commit
Run diagnostics at a prospect's site for a couple of days before you sign. You find the marginal circuit before the install, not a year into a $200-a-month account. You walk into the deal knowing it isn't a disaster.
Support remote employees
A home office is a site you've never seen on a network you don't manage. Send a link, get a report, and know in minutes whether the problem is their connection, their gear, or the path to your platform.
Protect your margin
Small voice accounts eat labor: repeat tickets, truck rolls, techs who dread the callback. Closing the loop with data on ticket one is the difference between a profitable account and one your team quietly hates.
For Internet Service Providers
Every bad call gets blamed on the circuit, whether or not the circuit is the problem.
Exonerate the circuit, or find the fault
An independent voice-quality test from the subscriber's own connection shows whether the access line carries voice cleanly. If it does, the dispute moves upstream with data attached.
Fewer truck rolls
A two-minute browser test rules the access line in or out before anyone gets dispatched.
Better answers for business subscribers
When a subscriber's VoIP vendor points at you, hand your support team per-site voice metrics instead of a speed test that answers the wrong question.
How the program works
1. Apply below
Tell us who you are, the industries you work in, and where the pain is. Two minutes.
2. We review and reach out
Every application is read by a person. We'll set up a call to understand your workflow and where our diagnostics fit into it.
3. Onboard your team
Your techs and sales engineers get set up on the tools, with a workflow for pre-sales qualification and support escalations from day one.
Frequently asked questions
Who is the partner program for?+
Voice service providers who want visibility past their own edge, MSPs and IT providers who deploy or support voice, internet service providers tired of taking the blame for every bad call, IT consultants, and telecom agents. If you deliver, carry, or support voice at any point in the chain, you're who this is built for.
What does it cost?+
The program is taking applications now and pricing is discussed during review, since it depends on your volume and what you need. The basic browser test stays free for everyone, including your customers, regardless.
Do my customers need accounts?+
No. The basic test is free and anonymous: you send a link, they click run, and the report comes back as a shareable link. Nothing to install, no permissions prompts, no sign-up wall between you and the data.
Can the testing carry our branding?+
White-label and provider-branded testing is on the roadmap. If that's what you're after, say so in the application. Partner demand is what prioritizes it.
Apply for partnership
Tell us about your organization and what you're trying to solve.